Acceptance of Terms
By accessing or using the website at nyplumbingpros.pages.dev (the "Site"), requesting services, or communicating with New York Plumbing Pros ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or request our services. These terms apply to all visitors, users, customers, and others who access or use the Site or engage our plumbing services. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
Services Provided
New York Plumbing Pros provides residential and commercial plumbing services throughout the New York area. Our services include, but are not limited to, drain cleaning, pipe repair and replacement, water heater installation and repair, leak detection, fixture installation, sewer line services, emergency plumbing repairs, and general plumbing maintenance.
All service descriptions on the Site are subject to availability and may be modified or discontinued without notice. We make reasonable efforts to ensure that descriptions, pricing, and availability information are accurate; however, we do not guarantee that all information is complete, current, or error-free. Service areas, response times, and scheduling are determined by our operational capacity and may vary based on demand, weather conditions, and other factors beyond our control.
Specific service warranties, if applicable, will be provided in writing at the time of service completion. Any verbal representations about services must be confirmed in writing to be binding.
Phone Calls and Estimates
When you contact New York Plumbing Pros by phone, you consent to the recording and monitoring of calls for quality assurance, training, and service coordination purposes. Call recordings are retained in accordance with our internal policies and applicable law.
Estimates provided by phone, email, or through the Site are preliminary and based on information you provide. Final pricing is determined after an in-person assessment by a qualified technician. We strive to provide accurate estimates; however, unforeseen conditions such as concealed damage, code violations, or accessibility issues may affect the final cost. You will be notified of any material price changes before work proceeds beyond the original scope.
Free estimates, when offered, apply to standard service calls within our primary service area. Specialty diagnostics, camera inspections, or after-hours assessments may incur separate fees, which will be disclosed in advance.
Independent Contractors
New York Plumbing Pros may engage licensed independent contractors or third-party service providers to perform certain services. All contractors are required to maintain appropriate licenses, insurance, and bonding as required by New York State and local regulations. While we vet our contractors and expect professional performance, New York Plumbing Pros is not liable for the actions, omissions, or negligence of independent contractors except to the extent required by applicable law.
Customers acknowledge that technicians and contractors performing services are not employees of the customer and remain under the direction and control of New York Plumbing Pros or their respective contracting entities.
Intellectual Property
All content on the Site, including text, graphics, logos, images, service marks, trade names, and software, is the property of New York Plumbing Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Site content without our prior written consent.
You grant New York Plumbing Pros a non-exclusive, royalty-free, perpetual, irrevocable license to use any feedback, testimonials, or reviews you provide regarding our services. We may use this content for marketing, promotional, and business purposes without compensation or attribution, though we are not obligated to use any submitted materials.
Limitation of Liability
To the fullest extent permitted by law, New York Plumbing Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from or relating to your use of the Site or our services, whether based on warranty, contract, tort, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from or relating to these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
Disclaimers
The Site and all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. New York Plumbing Pros expressly disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. Plumbing work may involve inherent risks including property damage, water damage, or personal injury. You agree to take reasonable precautions to protect persons and property during service performance and to inform our technicians of any known hazards.
Permits and code compliance are the shared responsibility of New York Plumbing Pros and the property owner. We will advise when permits are required; however, ultimate responsibility for obtaining permits and ensuring code compliance rests with the property owner unless otherwise agreed in writing.
Governing Law
These Terms of Service and any dispute arising from them shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York for any legal proceedings arising from these terms or your use of our services.
Any claim or cause of action arising from or relating to these terms must be filed within one (1) year after such claim or cause of action arose, or it is forever barred, regardless of any statute or law to the contrary.
Changes to These Terms
We may update these Terms of Service at any time without prior notice. Changes are effective immediately upon posting to the Site. Your continued use of the Site or our services after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically. Material changes will be noted with an updated effective date at the top of this page.
If any provision of these terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
Contact Information
If you have questions, concerns, or disputes regarding these Terms of Service, please contact us:
New York Plumbing Pros
Website: nyplumbingpros.pages.dev
Email: info@nyplumbingpros.pages.dev
We will make reasonable efforts to respond to inquiries within two business days. For urgent service matters, please contact us by phone during business hours.